No inquiry gets lost between WhatsApp and a notebook
Customer messages and calls become leads on their own. The salesperson replies right from the lead card, the manager sees who replied and when, and the whole history stays with the dealership — even if the salesperson leaves.
On a typical day customers message salespeople on their personal WhatsApp, call their mobiles, ask questions on Instagram. Some inquiries get written in a notebook, some are lost by evening. In DealerPro every inquiry becomes a lead right away — with the contact, the channel and the first message.
The lead appears on its own
A customer writes on WhatsApp, Telegram, Instagram Direct or calls — a lead is created in the system. Nobody copies a number from a phone or tries to recall in the evening who called today.
Or manually
A customer walks in off the street or calls a salesperson directly — the lead is added manually, with the details you need. This way every inquiry lands in the shared feed, not just the online ones.
The whole history in one card
Messenger chats, calls, tasks and salespeople's actions are kept in order. A new salesperson opens the card and sees at once what has already been agreed.
Reply without leaving the system
You can message or call the customer right from the lead card. The conversation runs through the dealership's connected channels and doesn't walk away with a salesperson's personal phone.
The next step is always recorded
The customer's interest, the task, the visit date and the next action are recorded in the lead. When the customer is ready to buy, a deal is created from the lead in one step.
Your own deadlines and rules
You set the SLA and the rules for working with leads yourself: how fast a salesperson must reply and when a lead counts as overdue.
Questions
Related sections
Deals
Sale, trade-in, consignment, import to order. Stages with checks, contracts from your own templates, a loan request straight from the card.
Learn moreCustomers
Contacts, documents, the loan application form and the customer's full history. Nothing has to be asked twice.
Learn moreAI agents
Agents handle conversations with customers. You set what they know and how they reply.
Learn moreSee how an inquiry becomes a lead
At the demo we'll message the demo dealership on WhatsApp and show where that message lands and what the salesperson does with it next.